Billing Options

E-Billing

E-Billing is a great, easy to use alternative. To sign up you can:

Download the Electronic Bill Statement Agreement (PDF)

My Usage allows you to have real-time access to your accounts.

You will need your account number and a current email address.

To View Your Bill

You will receive a link to your statement so that you can log in and view your bill

Then you can make payments through any of the ways we offer

E-Billing Sign-Up Form

SAEC’s Electronic Bill Statement Service gives our members the option of receiving their monthly bill statement via email instead of by a paper statement delivered by the United States Postal Service (USPS).

By choosing to enroll in this service, you understand that E-Billing Notices will be sent to your current email address on file with SAEC and listed below. You are responsible for notifying SAEC of any email address changes in the future. Payments are due when bill statements are rendered, and late fees will be assessed if payment is not received by the due date on the bill statement. Failure to receive notifications does not exempt your responsibility for timely payment.

Name(Required)

First Last

Account Number(Required)

Email(Required)

Customer Electronic Signature (Full Name)(Required)

Security Check

Levelized Billing

It is designed to eliminate the drastic fluctuations in your monthly electric bill
Even though your bill will vary month to month, it will be based on an average monthly kilowatt hour usage (This reduces the extreme bills you experience in the late summer or winter)
Levelized billing is a great program alone or used in conjunction with the Bank Draft Direct Payment Plan

Download Adobe Acrobat Reader to view PDF files on your computer.

Levelized Billing Agreement Form (PDF)

Pre-Pay Billing

What if paying for your electricity were more like paying for gasoline to fill up your car tank? With Prepay from SAEC, it is now.

Prepay is a pay as-you-go plan that puts you in control of your electricity usage
You pay in advance — when you want and in the amount you want — helping you budget
Instead of receiving a traditional paper bill each month for the electricity you have already used (Your usage is calculated daily)
Prepay members never pay a late charge and avoid paying large deposits

Prepay lets you:

Say goodbye to deposits and monthly bills
Customize a payment schedule
Buy electricity when convenient
Monitor consumption
Receive alerts via text message and email

Pre-Pay Billing Brochure

SAEC’S Smartphone App

SAEC Connect smartphone app keeps you in control.

Would it be easier for you to make weekly or biweekly payments rather than 1 large payment each month? If so, Prepay may be for you.

Statistics indicate that prepay electricity programs help lower electric consumption due to member awareness of usage patterns.

Any member interested in monitoring his or her electric use would benefit from our Prepay program.
Prepay members do not pay a deposit.

If you are currently on traditional billing, switching to the prepay program puts your deposit money to work for you now.
$5 membership fee

$30 service connection fee (If applicable)

$50 minimum payment on your Prepay account
That is entirely up to you! The choice is yours!

The beauty of the Prepay program is that it fits your budget.

You can buy enough energy to last until payday, or you can buy enough to last several months.
You will have the same reliable electric service you have always had

Low balance and pending disconnect notifications will be sent prior to disconnect (You will know if you are experiencing a power outage or have just run out of money on your prepay account)
By monitoring your consumption on a regular basis, you will begin to notice patterns in your day-to-day use. Any variation from this pattern, such as a house guest or a vacation, will become evident as you monitor your account.

Prepay works best for people who want to take control of their electric account and energy use.

Monitoring and controlling daily usage can help keep your power costs down.
To get your up-to-the-minute account balance, you can:

Login at our website

Download our SAEC Connect App for mobile devices

Call (877) 566-0611 to receive automated information regarding your Prepay account

Access information is provided when your account is established.

Prepay Account

When you set up your prepay account you must provide:

A current cell phone number

An email address

By providing this information you will be able to receive:

Updates on your daily balance

Email and text alerts
You can switch to a Prepay* account even if you already have service with South Alabama Electric Cooperative.

Your existing deposit will be applied to your current account balance, with any remaining amount being applied as a credit to your Prepay account.

*Some restrictions may apply.
In person (Payments can be made at our office location between the hours of 8 a.m. and 5 p.m., Monday through Friday, excluding holidays)

Online (Payments can be made 24 hours a day at our website)

SAEC Connect Mobile App (Access information is provided when your account is established)

Via credit card (Credit and debit card payments can also be made over the telephone 24 hours a day by calling (877) 566-0611)
Prepay is a self-managed program.

You will receive a low balance notice by email or text message based on the notification preferences you set on your account (This will give you time to purchase power before the meter actually stops)

If you do not purchase more power, the meter will stop, and the power will turn off (Your power will be reconnected once a payment is made)

Arrears

If you don’t receive your daily text message, please immediately let us know.

When an account is in arrears (overdue payment), all payments made are split 70/30 with:

70% applied as payment toward current usage

30% covering arrears recapture

Accounts in the negative are turned off at 11 a.m. the next business day.

Final Bill

After 7 days of being off, your account will be final billed and you will need to contact customer service during normal business hours to re-establish electric service.

If your power is turned off, you have to pay any overage accumulated and bring the account to a $20 credit balance.

If you have an arrears recapture, you have to pay the 30% as well.

Example

Kilowatt usage to date: $6.59
Minimum balance required: $20
$11.40 is 30% applied to your arrears recapture balance

Regular pay

$6.59 + $20 = $26.59 to be reconnected.

Arrears Recapture Pay

$6.59 + $20 = $26.59 ÷ .7 = $37.99