Text Outage Alerts
South Alabama Electric Cooperative Introduces Outage Texting
Starting March 1, 2025, South Alabama Electric Cooperative (SAEC) will launch a new outage management system, allowing members to receive and send text messages regarding power outages.
How It Works
- Report an Outage: SAEC members can text “OUT” to (800) 556-2060
- Check Outage Status: SAEC members can text “STATUS” to (800) 556-2060
- Want to opt-out? If you prefer not to receive notifications, simply text “STOP” to (800) 556-2060
More About the Outage Texting System
Frequently Asked Questions
Outage Resources & Tips
SAEC’s automated outage system uses caller ID to match your phone number with your account. If you call from a number not listed on your account, the system will prompt you to enter the registered phone number manually.
To ensure faster response times, please keep your contact information up to date. The automated system quickly identifies your account, retrieves your service address, and maps your location—allowing us to restore power more efficiently than manual processing.
Another way to report outages and stay informed is through the SAEC Connect app. The app allows members to report outages, view the outage map, and update phone information after creating an account.
- The SAEC app is available at the App Store and the Google Play Store.